Customer Testimonials

Alan and staff went above and beyond the call of duty to make this process as trouble free as possible. Perfect customer service! Thank you!

G.M. and M.M.

BankSouth with Alan Kennedy and Cleveland Miller made my refinance the best possible experience. They are knowledgeable, thorough, and efficient. Moreover, they are the Gold Standard for customer service. This mortgage application came a a time when I was seriously over scheduled and had an ongoing family emergency. Alan and Cleveland never lost patience and maintained their good humor and professionalism through it all. I would recommend them to anyone without reservation.

Linda W.

Alan and all of his team were very courteous and available whenever we had questions or concerns.

Cathy E.

Alan Kennedy and his group personally guided us through our first home loan. They were always there for questions. They really cared and that personal touch helped us feel important and very comfortable, in knowing we had the best Mortgage team working for us.

William P.

Just wanted to thank you and your amazing team for pulling a rabbit out of a hat! Y’all are an amazing group of people. Jennifer, Cleveland and you have been such a wonderful experience to work with! Jennifer has an amazing ability to be the calm in the storm, and Cleveland is awesome! Professional and funny as heck! If there is anything I can do for you or your team, let me know.

C.C. / Borrower

Alan and his team were amazingly responsive and helpful throughout the entire process.


Alan was very efficient and kept us up to date daily as to how our loan was progressing. Have nothing but good things to say about Alan and his team. Would highly recommend them to anyone needing assistance in securing a loan. Great experience.

James E.

The process of buying a house for the first time is daunting, Alan Kennedy did an amazing job of explaining the process, keeping me updated throughout the sale process. I would also like to comment on his staff - they are exceptional, sending me weekly updates and contacting me about any needed paperwork.


Cleveland and the crew did a stellar job keeping us informed throughout the process and went over and above when our purchase took some unusual twists. We finally completed the sale and it was like shaking hands with old friends. Highly recommend this team for their personal interest and investment in closing our loan.

Dean E.

Alan was always quick to answer my call, answer questions, or put down anything else he was doing in order to help us with something. I felt like we were his only customers because he was so dedicated to providing the best service possible! Alan was always professional, prompt,


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